Frequently Asked
Questions — odds.ph

The minimum age to register and play on odds.ph is 21 years old. This is the legal minimum age for casino-style gambling in the Philippines as regulated by PAGCOR. Underage gambling is strictly prohibited. odds.ph reserves the right to request age verification documents at any time and will close accounts found to be in violation of this requirement.

On the odds.ph login page, click "Forgot Password" and enter the mobile number linked to your account. You will receive an OTP to verify your identity, after which you can set a new password. If you no longer have access to your registered mobile number, contact the odds.ph support team directly for account recovery assistance.

No. Each player is allowed only one account on odds.ph. Creating multiple accounts is a violation of the Terms & Conditions and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any balances or bonuses held. If you believe your account has been duplicated in error, contact support immediately.

odds.ph may ask you to submit a valid government-issued ID — such as a Philippine passport, SSS card, UMID, driver's licence, or PhilSys national ID — to verify your identity before processing withdrawals. This is a standard KYC (Know Your Customer) requirement. Upload a clear photo of your ID through your account settings. Verification is usually completed within one business day.

odds.ph accepts the following payment methods for both deposits and withdrawals: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (PHP) with no currency conversion fees. Additional payment options may be added over time — check the cashier section of your account for the latest available methods.

The minimum deposit on odds.ph is ₱100. There is no maximum deposit limit for standard accounts, though higher amounts may require additional verification. Deposits via GCash and PayMaya are credited to your odds.ph balance instantly after the transaction is confirmed on your e-wallet.

Most odds.ph withdrawal requests are processed within the same business day. GCash and PayMaya withdrawals are typically the fastest, often clearing within a few hours of approval. Bank transfers to BPI, BDO, and Metrobank may take one to two business days depending on your bank's processing schedule. Withdrawals submitted on weekends or public holidays are processed on the next business day.

Withdrawals may be delayed for a few reasons: your account identity verification (KYC) may be incomplete, there may be an active bonus wagering requirement that has not yet been met, or the withdrawal amount may require additional review. If your withdrawal has been pending for more than two business days, contact the odds.ph support team with your transaction reference number for assistance.

odds.ph does not charge any platform fees for standard deposits or withdrawals. However, your bank or e-wallet provider (GCash, PayMaya, BPI, BDO, Metrobank) may apply their own transaction fees depending on your account type and the transfer method used. Check with your payment provider for their current fee schedule.

odds.ph currently offers the following games: Muay Thai Champion (high-volatility slot), Super Keno (rapid number draws), Leprechaun Riches (cascading reel slot), Lucky Bingo (live bingo rooms), Pirate Fishing (arcade fishing game), and Virtual Sports (simulated football, basketball, and horse racing). New titles are added regularly — visit the Game page for the full updated library.

Yes. All games on odds.ph use a certified Random Number Generator (RNG) to determine outcomes. This means every spin, draw, and result is completely random and independent of previous results. The RNG is regularly audited to ensure compliance with fair gaming standards. No outcome can be predicted or manipulated by the platform or by players.

The minimum bet varies by game. Most odds.ph games start from as low as ₱10 per round, making them accessible for casual Filipino players who want to enjoy the experience without committing large amounts. Slots like Muay Thai Champion and Leprechaun Riches allow you to adjust your bet size per spin within the game interface.

Absolutely. All odds.ph games are fully optimised for mobile play. You can access them through your mobile browser or download the dedicated odds.ph app for a smoother experience. The games run well on most Android and iOS devices, including budget smartphones commonly used across the Philippines — from Manila to Davao and everywhere in between.

Yes. odds.ph offers a welcome bonus for new players on their first deposit. The bonus amount and terms are displayed on the registration and deposit pages. All bonuses come with wagering requirements that must be met before winnings from bonus funds can be withdrawn. Read the full bonus terms carefully before claiming any offer.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain multiple of your bonus amount before you can withdraw winnings derived from that bonus. For example, a 20x wagering requirement on a ₱500 bonus means you need to place a total of ₱10,000 in bets before the bonus winnings become withdrawable. The specific requirement for each promotion is stated in its terms.

The odds.ph VIP program rewards loyal players with exclusive benefits including higher withdrawal limits, personalised bonuses, priority customer support, and special event invitations. VIP status is earned through consistent play on the platform. Visit the VIP page for full details on how to qualify and what each tier offers.

Visit the App page on odds.ph for full download instructions. Android users can download the APK file directly and install it after enabling "Install from unknown sources" in their device settings. iOS users can add odds.ph to their home screen via Safari for an app-like experience. The app is free to download and requires no additional fees.

Yes. The official odds.ph app is safe to download and install when obtained directly from the odds.ph website. Always download from the official App page only — never from third-party app stores or unofficial sources, as these may contain modified or malicious versions. The app uses SSL encryption to protect your account data and transactions.

Try the following steps: 1) Check your internet connection — a stable 4G LTE or Wi-Fi connection is recommended. 2) Clear the app cache in your device settings. 3) Uninstall and reinstall the latest version of the app from the official App page. 4) Restart your device. If the issue persists, contact the odds.ph support team with your device model and a description of the problem.

Log in to your odds.ph account and go to Account Settings > Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Increasing a limit requires a cooling-off period before it becomes active, while decreasing a limit takes effect right away. This tool is designed to help you stay in control of your spending.

Yes. odds.ph offers a cool-off period feature that lets you temporarily suspend your account for a set duration — 24 hours, 7 days, 30 days, or longer. During a cool-off period, you cannot log in, deposit, or place bets. This is a useful tool if you feel you need a break. For longer-term breaks, the self-exclusion option is also available. Visit the Responsible Gaming page for full details.

Self-exclusion is a formal request to permanently or indefinitely close your odds.ph account and block you from re-registering. It is intended for players who feel their gambling has become problematic. To apply, go to Account Settings > Responsible Gaming > Self-Exclusion, or contact the support team directly. Self-exclusion requests are processed promptly and cannot be reversed during the exclusion period. For additional support, visit the Responsible Gaming page.